Frequently Asked Questions
What are your main solar products?
Our core range includes Tier 1 Solar Panels, On-Grid/Off-Grid and Hybrid Solar Inverters, Rack-mounted and Wall-mounted Lithium Batteries (LiFePO4), and complete Solar Energy Storage Systems (ESS) for residential and commercial applications.
What is the standard delivery time?
Typically, products are dispatched within 5-7 days. However, lead times can vary depending on specific product configurations and order volume.
What is the lifespan and warranty of the system?
The complete solar system is designed for a 30-year lifespan. We provide a 10-year quality guarantee on major components like inverters and batteries, and up to 25-30 years on solar panels.
How do you ensure product quality?
Our products are manufactured in ISO-certified facilities and hold CE certifications. We use advanced LiFePO4 cells with over 6000-8000 cycle lives and perform rigorous testing under multiple operating conditions.
Do you support technical installation?
Yes, we provide complete professional technical guidance. Our systems are pre-wired and designed for easy installation and debugging, supported by an online monitoring system for real-time tracking.
What are the advantages of choosing your system?
We offer competitive pricing through factory-direct supply, professional technical design, 24-hour service support, and deep cooperation with top-tier brands like Longi, JA Solar, and Deye to ensure the best technology for our clients.