?
Frequently Asked Questions
1. Are you a manufacturer or a trading company?
We are a professional manufacturer with our own dedicated factory, ensuring competitive pricing and strict quality control at every stage.
2. What is the standard lead time for orders?
Generally, the lead time is 10-15 days after order confirmation. For bulk or customized projects, we can negotiate a specific delivery schedule.
3. Can you provide customized design support?
Yes, we offer comprehensive technical drawing services and customized mounting solutions to meet your specific project site requirements.
4. Is there a Minimum Order Quantity (MOQ)?
We do not have a strict Minimum Order Quantity requirement. We can provide single samples for testing and evaluation.
5. Do you offer sample services?
Yes, samples are available upon request for quality evaluation. Please contact our team for sample shipment details.
6. What is the expected service life of the bracket systems?
Our systems are engineered for high durability, offering a service life of approximately 25 years with a standard 10-year quality warranty.